Our End-to-End Service Workflow: Turning Your Vision Into Reality
Initial Consultation
At FOREVER STAR, we are proud to say our diamonds originate from a conflict free source. We can confidently stand behind this promise to you, because of an industry wide practice called The Kimberley Process Certification Scheme. The Kimberley Process is an international system established in 2003 to monitor the trade of rough diamonds.
Price Estimation
Our pricing department will make an estimated quotation as per the material you select.
Design Development
After sample deposit, our 10+ people design team creates 3D modelling based on your concept. You review these designs and provide feedback or approval.
Final Quotation & Confirmation
Once the design is finalized, we provide a detailed quotation, including costs, production timeline, and terms. You confirm and approve the quotation to move forward.
Sample & Approval
We create a sample piece by 3D printing and ship to you or send video to you. You review the sample and suggest any adjustments if necessary.
Production
Our experienced workers make molds for the jewelries and produce the bulk orders.
Quality Control
With 10 people QC team, each piece undergoes rigorous quality checks to ensure precision, quality, and craftsmanship. Gemstones, stones setting, polishing, plating will be checked carefully.
Packaging & Delivery
After balance payment, our sales team will discuss declaring details with you. Finished products are carefully packed, insured, and shipped to your specified address. We notify you of shipment details and provide tracking information.
After-Sales Support
We follow up after delivery to ensure satisfaction.Our sales team provide 7*15 hours prompt response for any aftersales issues. Ongoing support for any future requirements or repeat orders.
